The very best, in our experience.
UCaaS / CCaaS providers: We’ve tested them all.
In UCaaS and CCaaS, there are upwards of 70 providers of platforms. How can tell which are the best of the best of the best to offer your customers?
No to worry. LANtelligence takes all of the guesswork out of it for you.
With two decades of deep experience continuously vetting all of the latest technologies and providers, we know exactly which ones are the most capable, the most flexible and the most cost-effective. We also know which providers are the most stable and the most committed to supporting and evolving their products over the long term.
If LANtelligence supports it, that’s your assurance of a platform you can offer to your customers with complete confidence.
ShoreTel has delivered one of the premier cloud phone systems available today. We like it for its strong flexibility, with the ability to integrate CMRs like Salesforce, and with add-on apps for voicemail to text, emergency notifications and more. The combination of ShoreTel technology and LANtelligence integration and support provides a seamless and deployment and user experience for your customers. ShoreTel’s capabilities and pricing are particularly well suited to your SMB customers.
Genesys | Interactive Intelligence
Interactive Intelligence, now part of Genesys, offers the fantastic PureCloud platform for enterprise-grade collaboration, communications and customer engagement. The platform provides several layers of functionality for your customers. PureCloud Collaborate provides real-time collaboration tools with employee profiles, instant messaging, person-to-person and group chat, multi-party video conferencing, desktop sharing, and integrated content management and file sharing. PureCloud Communicate adds advanced IP PBX that scales to all sizes of organizations. PureCloud Engage extends the platform to provide the ultimate call-center experience for your customers’ customers, with technology for matching callers with the best agent for their needs. Best of all, PureCloud uses Amazon Web Services to build complete fault tolerance into their systems.
8x8 Virtual Office
8x8 has been offering state-of-the-art solutions since since they year 2000. They provide a robust suite UCaaS and CCaaS capabilities on a global scale, with multiple redundant data centers in regions across the globe. 8x8 provides a very cost-effective, best-in-class solution that scales from small business up to the enterprise. They’re not only a leader in Gartner’s 2016 UCaaS Magic Quadrant report, but also a LANtelligence preferred provider.
VeloCloud makes it as easy as can be for enterprises to provide connectivity to their branches, with a robust, secure and flexible platform that provides all the required capacity with the economy of Internet services. Best of all, there is no compromising quality of service with the VeloCloud approach. VeloCloud SD-WAN supports myriad types of physical transport connections to meet pretty much any need. VeloCloud heightens its accessibility for all kinds of customers with a simple, pay-as-you-go monthly subscription model.
Lifesize Video Conferencing
Lifesize provides a feature-rich, all-in-one solution for audio, web and video conferencing, chat, with the ability to record, share meetings and more – all with the simplicity and scale of the cloud. It’s affordable, easy for the IT department to incorporate and administer and comes from a company that’s been at the forefront of cutting-edge video collaboration technology for over a decade. In other words, it’s just what your customers are asking for – and a natural member of the LANtelligence group of preferred providers.